PRIORITIZING HEALTH AND WELL-BEING

A COVID-19 (coronavirus) update from your Yakiya Family

As companies, communities and individuals across the globe stand together to navigate these uncertain times, we remain steadfast at Yakiya in our commitment to care for and humbly serve you — our valued guests — as guided by our mission and values as a family business. The health and well-being of our guests, associates (employees), and their families is, and will always be, our number one priority.

OUR STORES

OPERATING AT THE HIGHEST STANDARDS

While the highest health and safety standards and procedures are followed on a daily basis, we want to make you aware of the extra precautions we have taken in partnership with health authorities that include:

  • Enhanced hourly sanitizing procedure and deep cleaning four times a day
  • Reinforcement of proper handwashing every 15 minutes
  • Training for associates to identify potential symptoms and a clear reporting protocol
  • Health and temperature assessments for associates to ensure they are healthy for work
  • High-grade hand-sanitizer with at least 60% alcohol in stores
  • Gloves for food service
  • Please note — scientists and authorities who are monitoring the spread of the virus globally have determined that there are no reports of transmission through food (Source: EFSA)

OUR PEOPLE

Our associates are part of our family and the foundation to our business. We are working quickly to take care of our associates during this time of uncertainty and have invested in new initiatives to care for their physical, mental, and emotional well-being.

CARING FOR OUR PEOPLE

Our associates (employees) are part of our family and the foundation to our business. We are working quickly to take care of our associates during this time of uncertainty and have invested in new initiatives to care for their physical, mental, and emotional well-being. In addition to expanding existing benefits to those impacted by COVID-19, such as health insurance, paid sick leave and more, we now offer our associates the following:

  • Health and Safety Pay - Up to 14 days of pay if an associate is showing symptoms and needs to seek medical attention, an associate may be diagnosed with COVID-19, or if associates must be quarantined due to close contact with someone diagnosed with COVID-19
  • Store Closure Pay - Pay for associates impacted by individual stores that are temporarily closing
  • Change of Operations - Pay for associates whose schedules have been impacted by the change in our operations model
  • Dedicated Physical and Mental Health Helplines - This includes access to coronavirus specialized crisis care nurses, virtual doctors and mental health specialists

We are committed to being here for all of our associates now more than ever. We care.

THANK YOU FOR DOING YOUR PART

As members of our extended family, we encourage vigilance in following the best practices, provided by recognized health organizations including the CDC and WHO. Simple, everyday habits can help prevent the spread of illness, including:

  • Washing your hands often with soap and water for at least 20 seconds
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Staying home when you feel unwell
  • Consulting your healthcare provider asap if you have a fever, cough and difficulty breathing

Thank you for being our loyal guest. Thank you for showing kindness. It’s our privilege to serve you, and we intend to continue communicating with transparency for peace of mind.